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Consumer Health Products Canada

Director, Partnerships and Member Services



Company Information

Consumer Health Products Canada is the industry association that represents the companies that make evidence-based over-the-counter medicines and natural health products. As the leading advocate for the consumer health products industry for over 120 years, they have been involved in shaping virtually every piece of legislation, regulation or policy that affects the consumer health products that Canadians rely on. Committed to working with members, government and the broader healthcare sector as the trusted voice of the evidence-based consumer health products industry, CHPC works collaboratively with stakeholders and governments to help shape policy and regulations that recognize the value of self-care and supports access to a growing range of effective products to maintain and improve Canadians’ health.

Job Description

Duties and tasks:

• Develops and executes growth strategies to increase membership and strengthen retention.

• Establishes and builds effective relationships with CHP Canada's membership, potential members and member committees.

• Ensures effective delivery of programs and services to support CHP Canada's members • Develops and fosters effective collaboration internally to ensure an integrated approach to providing membership services to achieve CHP Canada's goals and objectives.

• Develops and executes a comprehensive multi-year stakeholder relations strategy for CHP Canada with input from members and colleagues.

• Builds and maintains positive relationships with other organizations and external stakeholders to raise CHP Canada's profile and develop partnerships.

• Increases the number of strategic alliances and partnerships that exist between the association and other non-governmental organizations.

• Maintains a network of contacts with the CHP Canada's stakeholder environment, including health-related associations, advocacy organizations, public-private partnerships etc.

• Communicates with other professional associations and external stakeholders to identify opportunities for shared initiatives.

• Ensures work is well integrated with other activities of CHP Canada in support of the strategic plan.

• Performs other related duties as required.


As the ideal candidate, you have extensive experience working within the health sector, with a particular emphasis on stakeholder engagement. A background in sales and marketing as well as a strong understanding of the health products industry would be considered assets. Proactive and creative, you have a proven track record in developing programs and services for external audiences, and notable marketing experience within member or client-driven organizations. You bring a flair for innovation and collaboration and have effectively crafted diverse, creative strategies, to engage and influence a wide range of stakeholders. You possess well-established relationships with key health sector influencers, as well as a proven ability to communicate clearly and effectively at all levels. An outstanding communicator and collaborator, you possess a high level of diplomacy, tact and judgment. You are looking for the opportunity to grow and impact the consumer health products industry for a well-established and dynamic organization that impacts the lives of Canadians and the sustainability of their healthcare system. Bilingualism will be considered an asset.

Education: University degree in a relevant field.


• 10+ years of related experience displaying clear advancement through progressively senior level positions.

• Demonstrated ability to build relationships, persuade and influence stakeholders.

• Highly developed verbal and written communication skills, with an ability to communicate with a broad range of stakeholders.

• Demonstrated experience in developing programs and services to meet member or external audience needs.

• Marketing experience, preferably with a member driven organization.


Knowledge, skills, and abilities:

• Knowledge of the relevant health sector influencers and key stakeholders

• Strong interpersonal, organizational, and public relations skills with an ability to communicate clearly with a broad range of stakeholders

• Strong computer skills including proficiency with MS Office and other related software.

• Ability to work in both English and French preferred

• Knowledge of the consumer health product industry an asset


Decision making and accountability

• Makes decisions and exercises a high level of judgement requiring extensive analysis and interpretation.

• Provides supervision to staff; assigns and monitors objectives and provides performance feedback.

Contact Information

Consumer Health Products CanadaDominik LegaultResearch Associatedominik.legault@odgersberndtson.com6136670134
Posting Date: 05-Jan-2017Marketing/Advertising/PR Permanent, Full-Time Open 103-Apr-2017
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