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CIty of Toronto

Director of Procurement (Transformation)


2265999 X-1500678

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Job Description

Director of Procurement (Transformation)


Your passion for all things procurement and ability to lead change and champion best practices in supply chain management within a complex public sector environment will be the keys to your success in this full-time, temporary position (36 months) with the City of Toronto.

Leveraging your expertise in procurement process re-engineering and business transformation, you will provide strategic direction, leadership and operational support in the transformation of the Purchasing and Materials Management Division, as well as overall direction and leadership for the procurement of goods and services for the City of Toronto and the Corporation’s Agencies, Boards and Commissions. It will be your mission, as Director, Procurement (Transformation), to ensure that strategic initiatives are aligned with the strategic directions of corporate-wide, large-scale projects and achieve the proposed return on investment (ROI), stated objectives and proposed business value.


Your primary responsibilities as Director of Procurement (Transformation) will be varied, but you will be expected to:

  • Develop, design and implement functional policies and programs that make major changes in overall business performance based on long-term needs. 
  • Contribute to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures, provide program management staff with direction and guidance, processes and tools to increase efficiencies and improve effectiveness of the services provided by this section.
  • Oversee the establishment of Project Governance Frameworks.
  • Create projects and garner necessary support (resource commitment such as budget or staffing to political backing) from various aspects of the organization to achieve the set organizational objectives.
  • Recommend and establish organizational changes to meet organizational/divisional objectives.
  • Develop organizational and strategic awareness with a focus on future direction and objectives.
  • Develop and maintain the necessary relationships with organizational upper management and political entities (internally or externally), as required, to support and sustain the organizational objectives.
  • Collaborate with stakeholders to gain buy-in and assurance of strategic directions for the organization or division.
  • Make recommendations and oversee the design, development and implementation of functional changes, policies, processes and procedures needed to realize proposed value and/or organizational outcomes. 
  • Drive the development of new Service Level Agreements (SLAs) or the refinement of existing SLAs to ensure they support proposed business needs.
  • Identify and develop cross-divisional initiatives to produce synergies and economies of scale.
  • Adhere to the principles of the Project Management Institute (PMI) and PMI's Code of Ethics and Professional Conduct to develop and organize project protocols, procedures, relationships, and performance objectives to promote and achieve targets.
  • Collaborate with client divisions related to the procurement and category management process.
  • Identify new opportunities that will result in lowering the total cost of ownership (TCO).
  • Provide approval in the development of category strategy, define category governance approach and establish clear accountabilities for category management and sourcing strategic activities.
  • Lead the contract management process to ensure that all contracts are monitored to reflect review cycles, reporting and tracking costs and service-related benefits.
  • Lead the supplier management process to ensure that service levels and key performance indicators (KPIs) are met or exceeded.
  • Ensure the monitoring of contract compliance and report findings to the Executive Director, Purchasing and Materials Management.
  • Be responsible for the development and execution of the supplier relationship program.
  • Identify procurement-associated and contractual risks, critical success factors and mitigation strategies.
  • Direct, through subordinate management staff, all activities of the section, delegating management responsibility.
  • Lead and motivate a diverse workforce, ensuring effective teamwork, providing resolution to controversial labour relations issues, ensuring high standards of work quality and organizational performance, and continuous learning and encouraging innovation in others.
  • Conduct performance reviews and performance plans for assigned staff.
  • Oversee, participate in or support recruitment selection, training and supervision of assigned staff.
  • Inform and educate senior managers, business users and technology peers on technology trends and the effective use of business and technology solutions and information management.
  • Provide guidance in the development of training needs.
  • Develop, recommend and administer the annual budget for the section, and ensure that expenditures are controlled and maintained within approved budget limitations.
  • Lead the development of business cases.
  • Oversee, govern or manage key procurement activities in compliance with the Purchasing By-law.
  • Provide leadership in the evaluation, selection and recommendation of technical solutions and professional services, and manage vendors and contractors in the overall solution delivery process.
  • Oversee or manage directly contract development and negotiations with external service providers as well as administer consultants/contractors and projects/contracts in accordance with the City's financial authority and by-laws or contract terms.
  • Review contract and supplier performance and provide leadership and decision-making support in regards to managing contracts.
  • Interface at the senior executive levels with the supplier base to facilitate and manage collaborations for operations and supply chain management.
  • Lead the development of annual procurement plans with divisions, including the annual strategic plan for category management and sourcing strategy, establishing priorities and allocating resources.
  • Ensure compliance with Council By-laws, policies, directives and applicable legislation for all purchases conducted for the City.
  • Prepare, analyse and present information and reports to Council, senior management, and various standing committees and taskforces.
  • Provide ongoing leadership by using effective management techniques, implementing change management and performance management processes, and developing competent and qualified staff to ensure high-level customer service.
  • Work to develop positive working relationships with all stakeholders and establish and maintain a one-stop-shopping approach, ensuring issues/concerns are addressed and problems resolved.
  • Ensure the overall customer satisfaction of the procurement processes for all stakeholders.


Your application for the role of Director, Procurement (Transformation), must describe your qualifications as they relate to:

  • Post-secondary education in a related discipline, e.g. CPPO (National Institute of Government Purchasing) or CPP (Purchasing Management Association of Canada) or equivalent combination of education and experience.
  • Supply Chain or Public Procurement designation (SCMA, NIGP), an asset.
  • Extensive experience in procurement process re-engineering and business transformation.
  • Extensive experience in implementing a category management and broad-based sourcing model into an organization, with multiple categories of goods and services.
  • Extensive experience in the purchasing operations of large public or private organizations, some of which must relate specifically to the actual duties of the position.
  • Experience supervising or directing, leading, motivating and training staff in a unionized environment.
  • Experience with eprocurement type systems such as SAP, Ariba, BravoSolution, etc.
  • Excellent communications and negotiations skills along with strong financial, conceptual and analytical skills.
  • Strong project management skills with ability to organize, control and coordinate a variety of activities in a fast-paced environment.
  • Knowledge of sourcing leading practices, including reverse auctions, supplier performance scorecard, and benefits.
  • Knowledge of the principles, practices and methods used in public purchasing.
  • Knowledge of Canadian government procurement processes and procedures, an asset.
  • Commitment to staying abreast of latest technology developments, in order to identify new vendors, new products or new opportunities to reduce costs.
  • Ability to organize and manage multiple priorities.
  • Highly developed communication skills, both orally and in writing, establishing relationships at all organizational levels, with suppliers and representatives, and ability to prepare reports, correspondence, presentation material and Council reports.
  • Superior analytical, interpersonal, problem-solving and conflict resolution skills.
  • Ability to exercise independent judgement and discretion in dealing with confidential matters.
  • Proven ability to act in an ethical and transparent manner, in compliance with corporate code of conduct.
  • Proven skills as a team player who supports the values and principles of the organization.
  • Familiarity with computerized work management systems and the ability to become proficient in their applications (i.e. Microsoft Office).
  • Familiarity with Ontario Statutes, including Occupational Health and Safety Act, employment standards, labour and human rights, and other applicable government legislation.

Salary Range: $143,871.00 - $169,041.60 per year

Work for the City you love

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture, and are proud to be the Host City for the 2017 Invictus Games. Join the award-winning Toronto Public Service as Director, Procurement (Transformation) within our Purchasing & Materials Management Division.

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at To apply online, submit your resume, quoting File #2265999 X, by March 23, 2017.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.

Contact Information

CIty of Toronto
Posting Date: 02-Mar-2017Other Permanent, Full-Time Open 1 ASAP
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