Supervisor, Registrations & Assessments

SUPERVISOR, REGISTRATION & ASSESSMENTS

PERMANENT FULL-TIME

TORONTO, ON

The Ontario College of Trades (College) is currently seeking a Supervisor, Registration & Assessments to coordinate the effective workflow of all member applications received at the College by assigning tasks, supervising the team and creating a positive and professional environment in the department.

The successful candidate will:

• Coordinate processing and assessment activities to determine an applicant’s requirements and qualifications and the timely process from receipt to membership.

• Ensure a supportive application environment and a fair, authentic, valid and sufficient process from application receipt to membership.

• Develop, modify and implement process tools in line with applicant requirements and the legislative requirements.

• Conduct interviews with applicants, certifying authorities and employers in the form of a competency conversation to determine the trade qualifier, applicant’s skills, knowledge and level of experience when applications are escalated.

• Develop and implement tools and processes to assist Trade Equivalency Analysts in assessing the trade qualifier applicant’s performance that may include a series of practical tasks within the practical assessment session where required.

• Review and evaluate all of the evidence of the trade qualifier applicant’s competence collected throughout the assessment process.

• Coordinate the process and support the Trade Equivalency Analysts in order to determine whether trade qualifier applicants have successfully met the requirements of the relevant occupational performance standards, ensuring results to decisions are being recorded and submitted efficiently and accurately on the College’s Trade Management System (TMS).

• Work with processing and assessment staff to ensure trade qualifier applicants who are denied through the Trade Equivalency Assessment (TEA) process are advised about further required training and alternate pathways towards trade certification in Ontario.

• Ensure staff maintains detailed records of applicant’s progress throughout each stage of the membership application process.

• Contribute to the completion of membership reports, including periodic reviews and evaluations of the college membership process.

• Adopt a continuous quality improvement approach to the membership application process and procedures by making regular improvement recommendations to the department manager.

• Participate in the development, implementation and review of the application process.

• Create and deliver presentations on the College’s membership and TEA process to trade boards and other stakeholder groups.

• Participate by providing consultation on the development of tests or examinations both written and practical, where applicable, with Program Standards.

• Undertake supervisory responsibilities of department’s staff in all HR-related functions.

Qualifications:

• Three to five years of supervisory experience in a unionized environment.

• Experience in implementing best practices for assessment validation.

• Minimum of two years of experience in membership administration and results management.

• Demonstrated competency in team leadership and project management.

• Demonstrated track record of achieving outcomes.

• Experience in conducting competency-based assessments.

• Experience assessing applications for equivalency to an Ontario apprenticeship is preferred.

• Knowledge of current apprenticeship and certification processes in the province of Ontario as well as familiarity with the Interprovincial Red Seal Program.

• Proficiency in computer and software applications (word processing, spreadsheets, graphics, database management) to prepare reports, training materials, presentations and related policies and procedures.

• Knowledge of the 156 trades in Ontario to effectively support and guide the interpretation of training standards, skills and experience evidence in assessments.

• Knowledge of employment legislation to effectively supervise and manage human resource issues.

• Bachelor’s degree or college diploma in advanced business process management, education or related field would be considered an asset.

Skills Include:

• Organizational and time management skills.

• Ability to conduct gap analyses to determine areas of weaknesses in an applicant’s portfolio.

• Ability to counsel and advise trade qualifier applicants.

• Strong interpersonal and communication skills.

• Ability to practice sound judgment on a daily basis.

• Remaining current on all trade mobility legislation, inter-jurisdictional agreements and regulations.

• Ability to interpret training standards for equivalency assessment purposes.

• Ability to translate complex technical and industry language for all trades.

• Strong management and counselling skills.

• Ability to coordinate and manage the workflow of applications.

• Strong project management experience and training with the ability to delegate tasks and competing priorities.

• Ability to maintain confidentiality and implement, manage and follow security protocols.

• Ability to understand and oversee IT-related projects in a networked environment, and effectively manage and maintain data records across multiple systems.

This position comes with a competitive compensation package (including vacation, attendance credits and RRSP matching), a superior benefit plan, access to continuous learning, and work-life balance. A career at the Ontario College of Trades means you can do work that contributes to the protection of Ontarians, in an environment that supports your professional goals.

How to Apply:  

Please forward your resume, together with a separate cover letter by August 3, 2017 to careers@collegeoftrades.ca. Only applications submitted via email will be accepted.

Be sure to quote the following competition number in the subject line of your email: OCOT-015-17

Only those candidates selected for an interview will be contacted.

Recognized as one of Canada’s Best Diversity Employers (2016 & 2017), the College embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005 and the College’s Accommodation Policy. accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the College. We welcome applications from all qualified persons. No agencies, please.

The Ontario College of Trades is an equal opportunity employer.

To view our vacancies or to check the status of this vacancy, please visit http://www.collegeoftrades.ca/careers.