Executive Director

Heart House Hospice serves 1,200 individuals with a terminal diagnosis and thousands of family members and loved ones in Mississauga and Brampton on an annual basis. Last year the HUUG (Help Us Understand Grief) Program supported 607 children living in a home where someone they love has died or is dying. More than 14,000 people have received care and support from Heart House. In 2011, the hospice became one of the first hospices to be accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF); in 2020, they once again received 3 - year accreditation, the highest term awarded.


End-of-life care has become a top priority for healthcare in the Province of Ontario. The reason is clear – Ontario’s population projections show by 2031 all baby boomers will be 65 or older.  Additionally, the region served by Heart House is expected to see an overall population increase greater than the population average. The Region of Peel continues to be the hardest hit region in Canada by the Covid-19 Pandemic.


Mississauga is the largest city in Canada without a residential hospice. The Ministry of Health has approved a 12-bed residential hospice, to be built on the Trillium Health Seniors’ Campus on the same site as their new 640-bed long term care facility. To raise the funds for the residential hospice, Heart House Hospice is embarking on a $30 million campaign (currently in the silent phase) to build a home-like residential facility.


The current Executive Director is retiring in August 2021 after successfully leading Heart House for 17 years. The Board of Directors is seeking an extraordinary leader with a passion for hospice, and their programs and services who will ensure the Building Compassion Campaign reaches its’ goal, the new facility is built, new staff are hired, and Heart House Hospice begins its’ next phase with the first hospice residence in Mississauga. The board is hiring a new:


Executive Director

Location: Mississauga


Reporting to the Board of Directors, the Executive Director is the key senior leader at Heart House Hospice, responsible for managing all resources to ensure the delivery of quality hospice palliative care and a workplace that attracts, retains and nurtures excellent employees and volunteers. In partnership with the Board, the Executive Director provides leadership, strategic direction and vision to ensure ongoing development and implementation of a strategic plan that supports the mission, vision, established values and culture of Heart House Hospice.



  • Minimum seven (7) to 10 years of experience in leadership roles preferably in the non-profit sector (social services or health related)
  • Experience and capacity to lead, coach, motivate and inspire staff
  • Experience reporting to or working with a Board of Directors on effective governance
  • Demonstrated track record in change management to support the transition from a community hospice into a residential hospice along with maintaining and expanding the current service that is provided.
  • Active fundraising experience. Excellent donor relations skills and understanding of the funding community
  • Background in facility management
  • History of dealing with different levels of government and sectors in obtaining grants
  • Familiarity with Canada’s charitable sector and the legal framework within which charities act



  • University degree or relevant work experience in a related field
  • Master’s Degree in Business or a health-related field (an asset)


Attributes and Skills:

  • A politically astute, strategic thinker and planner
  • An engaged leader who can bring a vision and foster a culture of excellence in leadership, fundraising, relationship building, stewardship and recognition
  • Able to envision and convey HHH’s strategic future to staff, board, volunteers and donors
  • Strong financial acumen in the non-profit sector
  • Demonstrated ability to oversee, collaborate and lead staff
  • A confident and articulate presenter
  • Solid organizational abilities, including planning, financial management, and communications, written and oral
  • Passion and knowledge of end-of-life care and hospice palliative care
  • Technically proficient



  • Leadership role in a residential hospice
  • Clinical experience or working in a clinical setting (e.g. Healthcare administration or equivalent)
  • Working knowledge of Ontario Health Teams and MOH priorities, healthcare trends, programs, particularly in

 relation to palliative care

  • Experience in management of Covid-19 protocols
  • Understanding of all relevant health, employment and safety legislation


This search is being conducted on behalf of Heart House Hospice by crawfordconnect, a search firm specializing in recruiting leaders and fundraisers for Canada’s non-profit sector. If someone you know may be interested in this position, please feel free to forward this document – we would be pleased to connect with them.    


To apply:

To apply and submit your application by April 21, 2021 please visit:  http://crawfordconnect.com/for-candidates/job-openings/


For additional information, please reach out to Gina Eisler at 647.529.5106 or at Gina@crawfordconnect.com.
We request all applications be submitted online only. For technical issues, please contact info@crawfordconnect.com.


Qualified applicants are invited to submit their resume and letter of interest in one document/attachment online only, in confidence. We thank all applicants for applying, however, only qualified candidates selected for an interview will be contacted.