Network Relations Manager

Network Relations Manager

Canadian Society of Association Executives (CSAE), Toronto

When doctors, engineers, real estate brokers, or physiotherapists need help, they turn to their professional associations for the expertise and resources they need to solve their challenges. But who do those associations turn to when they need a hand?

Incorporated in 1962, CSAE serves as the highest-level resource for Canadian associations, providing education, strategies and leadership for the ongoing challenges facing professional and trade groups. If you can name a profession or an industry, odds are, there is an association for it.

Whether we are helping an organization improve membership engagement and governance, or providing networking opportunities and practical tools, organizations turn to CSAE when they are looking for ways to improve their practices.

A big part of CSAE’s mandate involves organizing events and disseminating resources. Now, we are looking to fill a role with someone who will elevate our regional events and make a positive impression on our partners, members and stakeholders.

That is where you come in.

As CSAE’s Network Relations Manager, your goal is to support the growth and success of our regional networks. A good portion of your time will be spent planning and delivering programs and services in local geographical areas across Canada.

Using your exceptional experience in relationship management, you will make great connections with our membership—both new and old—and keep them up to date with everything we have to offer.

In terms of relationships management, this role coordinates, administers and markets CSAE’s programs and services for our eight regional networks (Alberta, Atlantic, British Columbia, Manitoba, Ottawa-Gatineau, Trillium (GTA/Golden Horseshoe), Quebec and Saskatchewan. You’ll be scheduling and supporting council meetings, taking minutes, following up and so much more.

There is a lot of work that goes into planning our regional events, and you will be a key resource for everyone involved: volunteers, members, vendors, venues and management. Sometimes you’ll be on the phone setting dates and negotiating contracts. Other times you’ll be working out budgets and drafting materials. No matter what you are working on, you will need strong organizational and communication skills.

When you’re not engaged in the day to day, you’ll be improving processes and finding ways to make your work, and our delivery, easier. This is where you’ll have plenty of autonomy, and the ability to make a big impact on the future of our organization.

Here are some of the things you will be working on:

  • Establish and manage relationships with volunteers and members within the network matrix
  • Explore, recommend and implement ongoing improvements to support efficient and effective network activity that advances the strategic plan and supports CSAE’s mission
  • Manage and provide organizational support to the network councils - specifically meeting schedules, agenda building, minute taking, support to the chair
  • Plan and implement events and projects including securing subject matter experts, logistics (negotiations and contracts regarding venue, A/V, setup), registration, marketing and promotion, and onsite representation when appropriate
  • Create and manage individual event budgets within the context of the approved annual budget
  • Assist with fulfillment of event sponsor activation
  • Oversee the creation and implementation of marketing and promotional pieces that support the network events including e-blasts, website descriptors and social media posts in collaboration with Marketing & Communications
  • In conjunction with the events team, develop and maintain an annual events calendar that includes signature events, leadership/governance events, network events
  • Create network-specific communications and marketing pieces including e-blasts, network sections of e-newsletters and social media posts in collaboration with Marketing & Communications
  • Participate in the annual planning cycle as part of CSAE’s planning framework

Working with CSAE

This is a full-time, permanent position reporting to the Vice President, Learning & Innovation. CSAE operates as a fully-virtual organization with access to co-working locations in the GTHA. Regular team meetings are held in Toronto. We offer a starting salary between $65,000 - $70,000 per year, depending on your experience. We also offer a comprehensive benefits package, RRSP and paid vacation.

You’ll love working here because our work culture brings everyone together. You will see that in action with regular team check ins, online forums for daily work, team builders and opportunities to connect with this fun and productive team.

We are looking for someone to start right away, so if you are looking for a professional environment where no two days are the same, apply today!

Qualifications

  • Post-secondary degree or diploma, preferably in business, marketing or public relations, event planning, administration or similar
  • Certified Association Executive designation is preferred
  • Bilingualism is preferred
  • Experience managing volunteers
  • Ability to collaborate while working independently and in a remote or virtual environment
  • Experience with a professional association that works with a broad membership would be an asset
  • 2+ years’ experience in event planning
  • Experience in internal marketing/promotion would be an asset
  • Strong computer skills, and proficiency with relevant software (Excel, Word, Outlook, calendar software etc.)
  • Experience developing and maintaining budgets
  • Organized and meticulous with relentless attention to detail; ability to multi-task
  • Works well under pressure and able to meet deadlines
  • Willing to take responsibility and act independently when necessary
  • Team player mindset  

CSAE embraces diversity and inclusion and is committed to building an organization that represents a variety of identities, backgrounds, perspectives and abilities. We strongly encourage people from underrepresented groups to apply.

How to Apply

Please forward your introduction and resume to info@csae.com before November 5, 2021.