Social Enterprise for Canada

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THE OPPORTUNITY

Social Enterprise for Canada (SEC) is seeking an innovative and highly strategic Chief Executive Officer to lead and drive growth for our unique organization that comprises of both a charitable and a corporate entity. Social Enterprise for Canada delivers vital services to children, youth and newcomers while also running a corporation that helps fund our charitable programs through the creation and delivery of our proprietary business solutions and other fee-based programs.  

For over 35 years, SEC has served York, Peel, Simcoe and Durham regions and surrounding communities. By delivering newcomer and community services that help participants realize their full potential, SEC seeks to increase their sense of belonging and their ability to contribute to Canadian society. In 2001, we established our corporate entity, Social Enterprise Canada Corp, to help fund our community programs.

Reporting to the Board of Directors and providing oversight to a staff team of 100+ located across multiple sites, the new CEO will leverage strong government relations and business development skills along with their passion for the non-profit sector to lead SEC towards exponential growth in the coming years. An experienced leader of people, systems and projects the successful candidate will implement policies, systems and other infrastructure and build on our culture of innovation to position our operations so we are prepared to capitalize on new business opportunities while also maintaining the ongoing quality of our current programs and services. 

An excellent relationship builder and networker who possesses a growth mindset, the new CEO will have a proven capacity to successfully compete for, secure and deliver government contracts while also continuously uncovering new opportunities to grow enterprise services. 

This is an exciting time to join SEC as we place a greater focus on our corporate entity with the opportunity to promote our new business concepts and drive our profitability in an ethical manner.

The CEO will mainly work with the staff team at our office in Newmarket, visiting sites and attending external meetings as required. 

 

ABOUT SOCIAL ENTERPRISE FOR CANADA

Social Enterprise for Canada is a registered charity that develops and manages several benevolent and social purpose services. These services include Family, Youth and Children’s Services, Newcomer Services and Strategic Consulting Services. You may know us under our former name, York Region Neighbourhood Services or YNS.

SEC also owns a single share profit corporation known as Social Enterprise Canada Corporation, which develops and operates business ventures such as Bridge Translations™ whose earned income serves to support SEC’s charitable mandate.

At SEC, we are committed to public good and the provision of social services within the context of culture, community, and family. We are particularly interested in the integration and settlement of newcomers and the healthy development of children and youth. Throughout our history, we have been concerned with the issues of equity, diversity, and access to services. SEC understands that a healthy civil society is a blend of strong economic foundations in concert with rich social capital and community support.

OUR MISSION

Social Enterprise for Canada promotes integration and equity for diverse populations in need through:

  • Promoting community development, and
  • Providing direct human services for unmet needs

OUR VISION

A community that exemplifies Canadian values, where all people realize their full potential, and have the opportunity to belong in and contribute to a prosperous and inclusive society.

OUR VALUES

  • Respect and Human Dignity – is the super ordinate goal that guides everything we do. We offer opportunities and service that empower individuals to enhance their lives and integrate into Canadian society with dignity.
  • Honesty, Integrity and Ethical Behaviour – means basing one’s actions on an internally consistent set of principles. One is said to have integrity to the extent that everything one does and believes is based on the same core set of values. At SEC, this is articulated in responsibility and accountability. We are tested on this – more forces pushing to do what is most desired versus what is right.
  • Innovation – means creativity and “outside the box” thinking in order to provide professionalism, passion and self-sufficiency in everything we do.
  • Equity and Fairness – we value equity of access and opportunity for all.
  • Entrepreneurial Risk-Taking – we are willing and able to identify opportunities, assess their risk/benefit mix, and reach consensus regarding whether a risk is or is not justified.
  • Pursuit of Excellence – at SEC, we strive to achieve the highest quality in service / program delivery and in recognized effective business practices.
  • Collaboration and Cooperation – we value cooperation, working well with others, partnership. This assumes an open mind, effective communication, seeking the understanding of other parties’ needs, interaction, and focusing on developing solutions.

 

OUR PROGRAMS AND SERVICES

Social Enterprise for Canada, (SEC) our charitable corporation, offers:

  • Child Care Services, an early learning program that is consistent with Ministry of Education policies. Licensed Before and After School Child Care programs are located in Markham, Vaughan and Newmarket. Child Minding programs regulated under the government of Canada, are provided in both the Vaughan and Newmarket Welcome Centre for Immigrant services.
  • Since 1992, we have been providing supervised access services to help children and their families through difficult periods of separation and adjustment. Now called Parenting time, SEC delivers these supports in the regions of Peel and York.
  • EarlyON Child and Family Centres are operated by SEC and offer a range of programs that provide early learning and parenting services for families with children from birth to 6 years of age.
  • The Welcome Centre Immigrant Services is a one-stop, under one roof, blended core-service delivery hub designed to guide and support immigrants through the maze of information and resources available in York Region. The Welcome Centre is a joint venture partnership between five principal partner agencies including SEC and over 30 associate partners.
  • The Accreditation Qualifications Information Service (AQIS) helps newcomers develop plans so they can become accredited in Canada.

Under Social Enterprise Canada Corporation; a wholly owned subsidiary of Social Enterprise For Canada

  • Bridge Translations™ Provides professional interpretation, translations services to public service organizations and business.
  • Bridge Solutions provides multilingual virtual communication solutions to organizations and business.
  • BridgeIS The business is currently in development and will provide support in pre-arrival immigration assessment, planning and application supports.
  • Consulting services historically have been focused on the development of innovative collaborative systems and access solutions.

 

ADDITIONAL INFORMATION

 

KEY DUTIES & RESPONSIBILITIES

Strategy, Planning & Governance

  • Work with the Board of Directors to develop and implement the strategic plan.
  • Lead the development and execution of the annual business plan, $6M+ budget and social enterprise development, ensuring alignment with strategic objectives.
  • Lead, manage and develop public service delivery by creating program concepts, preparing submissions and negotiating terms for a range of government public purchase of service opportunities.
  • Work with the Director of Finance to ensure proper financial oversight and reporting.
  • Ensure SEC’s compliance with all legislative, legal, regulatory, and ethical standards.
  • Keep up to date on charitable and enterprise related knowledge and trends, and strategically use this information to inform organization activities.
  • Create and implement the SEC Government Relations and external relations strategy. Establish and implement short- and longer-term strategy for government and external relations that ensure organization sustainability and capitalize on opportunities for growth for current and new initiatives. 
  • Continuously track, monitor and engage with key network partners including elected officials, senior political staff, departmental and ministry officials to build healthy relationships and create dialogue and opportunities.
  • Support all activities of the Board, attend Board and committee meetings, and provide required CEO reports.
  • Identify, assess, inform the Board of internal and external risk factors which may affect the organization and its ability to achieve its objectives; and suggest mitigation strategies.
  • Support Board recruitment and orientation activities.

Business & Community Development

  • Grow the fee-based service business by building the case and implementing an outreach strategy that positions SEC as a preferred outsourcing service provider, showcasing our virtual service capacity and delivery models that deliver business solutions for government, public organizations and business.
  • Participate on Government and other external Committees that provide opportunities to showcase and build SEC’s profile and unique value proposition.
  • Strengthen organization communication channels (website, social etc.) and other activities in conjunction with a refreshed marketing and communications plan.
  • Develop and deliver consistent impact reporting on Foundation activities.
  • Act as the main organization spokesperson with media, funders and the community. 

Operations

  • Build a team and organizational culture that reflects a commitment to the mission, values, and strategic priorities of SEC.
  • Motivate, monitor and coach the senior staff team to ensure delivery on individual and team objectives.
  • Direct management of the Parenting Time supervised access services.
  • Oversee the development and implementation of policies, procedures, systems and other essential organization infrastructure that will manage risk and increase the effectiveness and efficiency of operations. 
  • Manage the creation, execution, reporting and evaluation of existing and new government contracts ensuring data integrity, accountability, and transparency in all stages of application, negotiation, implementation and delivery.
  • Ensure compliance with Treasury Board guidelines related to the management of government resources.
  • Identify and build ethical price models for fee-based services that are aligned with the mission of SEC.
  • Work with the senior team and vendors to build and maintain competitive IT and data management systems.
  • Work with the Director of IT to apply and grow technical applications in services while ensuring continuous organizational efficiency improvements.
  • Oversee the provision of human resources including mandatory health, wellness, safety and other required training for staff and volunteers.

 

QUALIFICATIONS AND KEY COMPETENCIES

  • Progressive senior leadership roles in a non-profit or corporate environment that includes responsibility for business development, government relations and/or the procurement and management of government contracts.
  • Solid understanding of the regulatory and reporting requirements of a charity.
  • Broad experience with the development, delivery and monitoring of multi-year strategic and annual business plans.
  • Proven history of building and managing highly successful staff teams.
  • Strong understanding of the government procurement process with knowledge of procedures, stakeholder and community relations matters, issues management (social, political and environmental).
  • Track record of successful service concept and proposal development and awards at the federal, provincial, and regional levels with a proven ability to launch and grow fee-based service business.
  • Experience with the financial oversight of an organization ensuring proper procedures, controls, and reporting, with the ability of analyze, interpret, and present financial reports.
  • Knowledge of current public service delivery trends and market shifts. 
  • Proven ability positioning an organization for growth and success through brand and relationship building, demonstrating exceptional skills in network development.
  • Tech-savvy with a basic understanding of IT and data systems.
  • Entrepreneurial, innovative thinker with strong analytical skills.
  • Ability to work with an innate sense of urgency and accountability with the ability to successfully manage multiple projects and deadlines. 
  • High attention to detail with excellent project management skills.
  • Excellent written, oral, interpersonal and presentation skills.
  • Superior negotiation, mediation, and conflict management skills.
  • Knowledge of the issues related to family justice/access, immigration and settlement and childcare and youth services is considered an asset.
  • Post-secondary education in a related field such as business, marketing or immigration is considered an asset.
  • A strong commitment to the values of equity, diversity, inclusivity and human rights.

 

FOR MORE INFORMATION

KCI (Ketchum Canada Inc.) has been retained to conduct this search on behalf of the Social Enterprise of Canada. For more information about this new role, please contact Samantha David, Associate Vice-President, KCI Search + Talent at SEC@kcitalent.com

For more information on the position please review the full Executive Brief: www.kcitalent.com

All inquiries and applications will be held in strict confidence. Interested candidates should send resume and letter of interest to the email address listed above by August 19, 2022. The salary range for this position is $130,000 to $165,000 plus benefits.

SEC embraces diversity and equal opportunity and is committed to building a staff team that represents a variety of backgrounds, perspectives and skills that allows us to better understand and meet the needs of our staff and the communities we serve.