Assistant Deputy Minister Government Digital Experience

Assistant Deputy Minister

Government Digital Experience

Ministry of Citizens’ Services

Victoria, BC

The Ministry of Citizens’ Services delivers key services that people rely on including accessible, multi-channel services to urban and rural communities through Service BC, and the digital face of government at

The Government Digital Experience Division is responsible for ensuring government services and information are available online through government’s main web presence at, and that ministry programs and services are informed by the input and experiences of British Columbians. The division designs and delivers products and services to ministry partners and organizations including public engagement projects, field research with service users, plain language writing of online service information, analytics, and training.

Reporting directly to the Deputy Minister of Citizens’ Services, the Assistant Deputy Minister, Government Digital Experience is responsible for supporting ministries across government in the pursuit of excellent people-centred service experiences and inclusive policy and program development. This position leads the provision of cost-recoverable technology and advisory services, including connected service experiences, service design, digital engagement, and citizen engagement.  This position is also responsible to ensure compliance with the Office of the Chief Information Officer (OCIO) policy and standards as well as alignment with the Government Digital Strategic Plan.

The ideal candidate is a dynamic, experienced, and measured executive or senior leader with substantial talent in creating agreements and navigating complex relationships while maximizing organizational effectiveness in a high-profile environment. This position requires post secondary education as well as substantial leadership experience in information management, business or public administration, financial management or the equivalent.

The appointee will be required to consent to a criminal record check. For more information, please visit

The BC Public Service is committed to creating a diverse workplace to reflect the population we serve and to better meet the needs of our citizens. Consider joining our executive team and being part of an innovative, inclusive, and rewarding organization.

To apply please email a clear and concise cover letter and resume (.pdf) to Executive Recruitment at: by August 15, 2022. Please note application documents must be in .pdf format. Email Executive Recruitment if assistance is needed. Thank you to all who express interest.